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Ribbit Makes Best Buy More Social and Mobile Posted: 13 Mar 2009 06:03 AM PDT
There’s a few ways in which Ribbit’s phone integration makes shopping more social. The first and easiest way is through voice comments that Ribbit enables with a call-in feature. Instead of leaving a text review of a Best Buy product, you can use your phone to call a number and leave a voice review for others to hear. Of course, such comments can convey much more emotion and manage to drive the point home, similar to how easily integrated video comments have done the same for blogs and product review sites. In terms of other phone-related options, Ribbit enables direct calling options from the web or your mobile, along with options to send store or product information to your mobile phone via SMS. Consumers can also set up SMS alerts for target prices or geographic vicinity. Additional features include the ability to check store availability via their mobile phones, or product purchasing capabilities as well. Ribbit has a great deal of potential given its wide array of options for its platform, which supports a number of interestingly integrated applications. For budget and marketing purposes, the risk is minimal for Best Buy, as the Remix API looks to the developer community to innovate and bring useful applications directly to the consumers. I think the increased level of integration with social media between services like Ribbit and large retailers such as Best Buy display a simplified and multifaceted approach to leveraging consumer sociability as well as cross-device communication, so I’m rather anxious to see other ways in which similar apps can yet improve on this trend. |
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